You can easily place an order through our shop. If you have any questions regarding the ordering process, please contact info@karma-dentistry.com or send us a message via WhatsApp.

It is necessary to have an account to place an order. Karma members automatically receive a 10% discount on all courses and selected products in the webshop. Without an account, our system cannot grant this discount to Karma members.

Unfortunately, it is not possible to order for multiple people on 1 account, the account is personal. In this case it is advisable to contact info@karma-dentistry.com or contact us via whatsapp.

You can cancel or change your order up to 24 hours after ordering. After 24 hours you can contact us by email or WhatsApp.

We ship to almost all countries. When placing your order you can enter your zipcode and address. The shipping costs will then be calculated automatically.

If the ordered product is not in stock, this will be displayed in our webshop. Products that are ‘sold out’ cannot be purchased at that time. If a product is on backorder, the product can be purchased, but shipping will only take place when the item is back in stock.

Go to your shopping cart and enter your discount code. Then click on ‘apply coupon’ and the discount will be processed.

You can see the status of your order in your account. If you have any questions and/or uncertainties, you can always contact info@karma-dentistry.com or contact us via WhatsApp.

Yes, the delivery costs are automatically calculated during the checkout process. By entering your address and country you can see exactly what the shipping costs will be.

Orders can only be collected by appointment at our office in Arnhem. For a collection appointment, please contact info@karma-dentistry.com or via WhatsApp.

That depends on the delivery address. We always choose the cheapest delivery option to keep delivery costs as low as possible for you.

If you have not (yet) received an order, you can always contact info@karma-dentistry.com or contact us via WhatsApp.

Unfortunately, you cannot choose a delivery day or time via our webshop. After receiving your track & trace code, you can often indicate to the supplier (DHL, UPS, PostNL, etc.) where/when you want to receive the package.

After placing an order, you will automatically receive an invoice from us.

Immediately after your order you will receive an invoice by email. You can also find this invoice in your account at karma-dentistry.com/my-account.

If you have not yet received an order confirmation, it may be that your order has not yet been processed. When you look in your account you can see the status of the order (canceled, pending payment or completed).

If your invoice has not yet been paid, you will receive a reminder from us to make the payment, this is not spam.

All orders placed before Thursday 12:00 CEST will be shipped on Thursday afternoon (excluding public holidays, holiday periods or when products are out of stock). If your order is placed after Thursday 12:00 CEST, it will be shipped the following Thursday.

If you are dissatisfied or have ordered the wrong product, please feel free to contact info@karma-dentistry.com or contact us via Whatsapp.

The product must be returned intact and in the original packaging.

Unfortunately, it is not possible to return online products such as courses and online conferences.

Depending on your wishes, you can choose a different product or credit the amount.

The return costs are for the customer himself.